If something doesn’t seem right please let us know as quickly and as politely as possible. We will do our best to work out how the problem occurred & to provide the swiftest possible solution.
Letters of criticism, (constructive or otherwise!) will be examined in detail and will always elicit an individual response.
As a great proportion of our goods are hand made & constructed of natural materials, some variation in colour & size should therefore be allowed for.
The term “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Unauthorised use of this website may lead to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
WARNING !! Magnetic products should not be worn by people who have a pacemaker.
Terms & Conditions
Minimum orders are £15 including VAT. All prices are quoted in GBP sterling (£) and include VAT. We accept orders by phone or online. We do not accept orders by post.
Payment options: We accept payment by all major debit or credit cards or PayPal. Unfortunately we are no longer accepting cheques as a payment option.
We fully respect your privacy. Any personal information we collect from you is strictly for the purpose of processing your order and will not be given to any third party.
If you need to return a product, please send it back to us in original condition within SEVEN days after you receive it. Please also enclose your original invoice or your order number. Returned items without an order number are not refundable. Please be kindly advised that the postage and packing charges are not refundable. Damaged or missing product claims must be made within 48 hours of receipt. Please email firstname.lastname@example.org
We will make effort to send out your order as soon as possible after the receipt of your payment, and within 5-7 working days according to availability of materials. The posting method includes standard First class according to Royal Mail current rates.